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Service Manager
Location : California, Ontario
Refer job # GJFD5940

Seeking an exceptional Service Manager to join the company's Ontario, CA Team. The candidate ensures the service group meets the company profit objectives through field productivity, scheduling, maximizing billings, and controlling costs. Provides adequate supervision, personnel deployment, utilization, materials purchasing, and coordination to ensure maximum profit potential. Manages all indirect cost and expense below budget levels. Accomplishes all service work within client and company agreed parameters. Provides timely and adequate sales support to ensure service field technicians are fully productive. Responsible for preparing proposals for potential clients. Sets realistic schedule for self and subordinates to ensure maximum utilization of resources and timely completion of tasks. Direct coordinate activities of work force to generate sales at or above company standards. Determines staffing requirements, interview, hire, develop and manage new employees, or oversee those personnel processes. Manage all employee annual performance reviews and month end performance reviews in a timely manner. Prepares budget, manage revenues and expenses, drive new customer acquisitions, ensure great customer service and manage and prepare reports to document results. Authorize all expenditures handled directly by the department in adherence to company policy. May engineer, plan, schedule, service, program and or install simple to complex fire alarms systems and/or programming panels. An Associate's Degree with 10 years previous experience in the security industry, or a Bachelor's Degree in an Electrical/Technical related field with 7+ year's previous experience in Security Service Management. Degrees must be from a credible college or university. Additional security experience can waive the educational requirements. Must have extensive experience with Intrusion Detection Systems, Access Control Systems, CCTV Systems (PSIM, NVMS, NVR, DVR), Network Centric Systems. Knowledge of ATM's, Night Drops, Drive-up Systems a plus. Must understand network topology and network system requirements. Ideal individual must be technically inclined, computer literate, good written and verbal communication skills, energetic, self motivated and dependable.

Contact the Following Recruit Arrow Office: Los Angeles 202 S Lake Ave, Unit 250 Pasadena, California 91101
Email: jobs@recruitarrow.com


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